Privacy Policy

At “UP NATURALLY"™ we are committed to protecting your privacy. We use the personal information we collect to process orders and to provide a more personalized and discreet shopping experience.

What information do we collect and how do we use it?

When you order, we need to know your name,e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

How does “UP NATURALLY"™ protect customer information?

When you place your orders we offer the use of a secure and safe server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

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